Terms and Conditions for Ouro Travel and Tours

By using the services of Ouro Travel and Tours, you agree to the following terms and conditions. These govern your use of our website, services, and any related interactions.

  • Booking and Payment Terms
  • Travel Insurance

    We strongly recommend all Client purchase comprehensive travel insurance to cover trip cancellations, medical emergencies, and other potential risks. Ouro Travel and Tours is not liable for losses resulting from the lack of insurance. For detail, please visit our Booking Policy.

  • Responsibilities and Liabilities
    • Customer Responsibility:Clients are responsible for ensuring they meet visa, passport, and health requirements for their destination. Ouro Travel and Tours is not liable for denied entry or travel disruptions due to non-compliance.
    • Liabilities:Ouro Travel and Tours acts as an intermediary for third-party service providers (e.g., airlines, hotels, and tour operators) and is not responsible for any service failures or incidents occurring during the trip.
  • Privacy Policy

    Your personal information is collected, used, and protected in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your data as outlined in our policy.

  • Intellectual Property

    All content on our website, including text, images, and logos, is the property of Ouro Travel and Tours and is protected by copyright laws. Unauthorized use is strictly prohibited.

  • Publicity

    Ouro Travel and Tours may request clients’ permission to use photographs and videos captured by clients, free of charge. Any materials provided will be used exclusively for marketing and promotional activities. Client privacy is paramount and will be strictly protected. We appreciate the clients’ cooperation in this matter.

  • Children

    According to the Nepal Government’s Mountaineering Rules, individuals under the age of sixteen (16) are prohibited from climbing any mountain peak. While mountaineering is restricted for minors, trekking activities can be undertaken under the supervision of their legal guardians. All individuals below the age of sixteen (16) must be accompanied by a legal guardian for any trips.

  • Extra Activities

    Clients must inform company of any desired extra activities, such as skiing, drone flight, paragliding, or waving large flags, prior to the commencement of the trip. These activities may incur additional fees imposed by the Government of Nepal. Undertaking such activities without prior notification constitutes a violation of regulations and may result in legal consequences and additional costs, for which the client is solely responsible. If informed beforehand, Seven Summit Treks will assist in obtaining necessary permits and complying with relevant procedures. However, it is important to note that permits for certain activities may not be obtainable. In such cases, the company cannot guarantee permit.

  • Governing Law

    These Terms and Conditions are governed by the laws of Nepal. Any disputes arising will be subject to the exclusive jurisdiction of Court of Nepal.

  • Acceptance of Terms

    By proceeding with a booking or using our services, you confirm your understanding and acceptance of these Terms and Conditions.

  • For any questions or concerns, please contact us at info@ourotravels.com or New Baneshwor 10, Kathmandu, Nepal.